Facilities Management

We Provide Extensive Construction Improvement Services

NAI Bergman maintains properties throughout central and southern Ohio including Cincinnati and Dayton, and Northern Kentucky on a daily basis. Our mission it to provide tenants with a safe and pleasant work environment. Our maintenance staff is fully equipped to promptly maintain your building 24 hours a day 7 days a week cost effectively. We respond to emergency situations immediately and complete all maintenance items in a timely manner.

NAI Bergman provides its clients password protected access to Tenant Response, our proprietary web based facilities management software, at no charge. Work orders can be directly input into our maintenance dispatch system from any computer with internet access. The ability to track work order progress from submission to completion is available to the owner and tenant. TenantResponce provides our maintenance manager historical information to proactively identify recurring issues and correct them before it impacts your business and tenant safety and/or comfort.

TenantResponce randomly generates a customer service satisfaction survey to record feedback and help us learn how to better serve your needs.

WHAT WE CAN DO FOR YOU

Call on NAI Bergman when you need sales, leasing, property management, development, build-to-suit, construction management,  facilities management, asset management, receivership, consolidation, or investment services. Use our services with confidence.

WE WANT TO WORK WITH YOU!

Our property management professionals provide a complete range of property services including operations management, financial reporting, construction management, brokerage, receivership, and REO disposition. From strategy development to day-to-day operations, we combine unparalleled local market knowledge with proven methodologies, a flexible reporting platform, and a deep commitment to client satisfaction to customize our services and reporting to your needs.

And when you select NAI Bergman to assume responsibility for your asset, we are prepared with our transition thought process – looking at tenant retention programs, capital improvement options, energy management, and potential additional revenue streams.

Our property managers make tenant satisfaction the highest priority. Outstanding customer service and total tenant satisfaction, combined with the fiduciary responsibility to the owner, guides decision-making in the delivery of each service.

Operations Management

Our proven systems save tenants and owners time and money. NAI Bergman’s approach to managing, maintaining, and measuring quality services is grounded in our overall organizational model, which enhances the performance of the asset and involves routine and major preventive maintenance, safety testing, alterations, and reactive maintenance. Also key are our strict enforcement of leases, effects on real estate tax reductions, servicing the tenant to create renewals, speed in collections/billing, and executing a strategic plan of appropriate CAM maintenance versus capital expenditures.

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Lease and Property Administration

We ensure continuous improvement in identifying and capturing all industry-wide “best practices” in our management methodologies. Development, updating and monitoring of key performance indicators on our portfolio, use of technological solutions, and a leadership approach that seeks constant improvement are all indications of NAI Bergman’s dedication to ensuring quality performance for every client.

Our local presence, local accounting, leasing, and management teams ensure all existing leases are abstracted and operating expense/tax recovery templates are established, shared, communicated, and updated as events happen.

Financial Reporting

Our reporting is straightforward and easy to understand, providing all the necessary information needed to review performance of the property. The mainstay of our process is flexibility and the desire to give our clients the highest quality products.

From balance sheets, income and expense summaries, budget variances, and rent rolls we make sure our accounting procedures are clearly outlined, provide details regarding tenant billbacks, coding, and approval of invoices, and ensure we are covering your CAM/tax insurance issues.
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SERVICE AREAS

Acquisition & Disposition
Asset Management
Build-To-Suit
Construction Management
Corporate Services
Development
Facilities Management
Industrial
Investment Sales
Land
Management Services
Marketing
Multi-Family
Office
Project Leasing
Property Management
Receivership
Research
Retail
Sales
Tenant Representation

Let’s Work Together

NAI Bergman serves the commercial real estate needs for Greater Cincinnati, Dayton, Northern Kentucky and Southeast Indiana markets in the counties of Brown, Butler, Clermont, Hamilton, Warren, Boone, Bracken, Campbell, Gallatin, Grant, Kenton, Pendleton, Clark, Green, Miami, Montgomery and Preble. Family-owned and operated, NAI Bergman provides full service Brokerage, Property Management, Facility and Construction Management Services, as well as Land Development. NAI Bergman has steadily grown by meeting client needs and partnering with tenants and others to promote mutual growth and prosperity in all aspects of commercial property ownership.

CONTACT US TODAY!